Please verify your product is powered on and connected, then try again in a few minutes. I have to say that had I known this was going to be so much trouble, I never would have purchased it in the first place. Printing problems can be caused by cables that aren’t connected properly, corrupt drivers, incompatible drivers, printer settings, missing updates, and problems with your printer. Thank you for posting your question in Microsoft Community. I couldn’t get anything to communicate with it via ethernet, although the IP was up and said it was working. Unable to determine warranty status. I havea Samsung RV running Windows 7 64bit.

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It matches the product: This item doesn’t belong on this page. Follow the on-screen instructions to connect your printer to the wireless network with the Wireless Setup Wizard.

HP Customer Support – Software and Driver Downloads

Next, choose your connection type. The printer shows as the default printer in devices and printers. How does HP install software and gather data? Please wait while we process your request.

HP OfficeJet J All-In-One Inkjet Printer | eBay

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Select and switch between printers from the Home screen more quickly and easily.


Any warranty support needed would be completed by the third party that sold the product. My last Cannon purchased was an F50 multifunction which I absolutely loved HP Printer J The printer is easy to set up but the cover often has difficulty closing properly. Wirekess or more of the values entered is not permitted.

Printer connected successfully screen. This thread is locked.

This product was sold by a reseller. I have to say that had I known this was going to be so much trouble, I never would have purchased it in the wirelezs place. Already have an HP account?

Change connection type If you want to change your existing connection to a wireless network, follow these instructions. Choose a different product series.

Once the printer has been set up on the wireless network, there is no need to continue with the steps woreless this document. The J met the requirements. HP Smart makes printing easier than ever and puts the tools you need in the palm of your hand: Wireoess gave me instructions to disable all HP printer programs from the Startup file in the System Configuration Window and these problems disappeared. You can follow the question or vote as helpful, but you cannot reply to this thread.

Connect the printer to the wireless network.

HP J6400 All-in-One Printer Series – Reconfiguring Wireless Network Settings

No software or drivers are available for this product with the selected operating system. Now print pics even without a PC by inserting memory cards in this HP all-in-one printer’s slots.


Select your operating system and version. How satisfied are you with this response? Packaging should rpinter the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. Turn on the printer.

Since it finally quit working and I no longer have any of my previous Epson or HP printers I began the search for a wireless multifunction. Javascript is disabled in this browser.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

This page requires Javascript. On the printer itself, it shows as connected to my network router, but it doesn’t show in the network area in windows explorer.

Download and install the printer software Follow these steps to download and then install the printer software from the HP website.